Terms & Conditions

These Terms and Conditions consist of the following sections: 1. Introduction; 2. The Sale Terms; 3. Use of the Website and 4.  Miscellaneous, as well as policy, set of terms or document to which a link has been provided herein (collectively “Terms & Conditions”). 

1. Introduction

http://www.genysisx.co (the “Website”) is operated by GenysisX Apparel Ecommerce (“GenysisX,” “We,” “Us” and similar terms) or on behalf of Genysis All Evento Sdn Bhd (“Genysis”), of C-5-35, Centum @ Oasis Corporate Park, No.2, Jalan PJU 1A/2, Ara Damansara 47301, Petaling Jaya, Selangor, Malaysia. By accessing or using the Website, you, as a user of the Website are deemed to have accepted and agree to be bound by the following Terms and Conditions.

GenysisX reserves the right, to amend any part of these Terms and Conditions at any time without prior notice. Amended terms are effective immediately upon posting to the Website. Your continued use of the Website constitutes your agreement to all such terms and conditions.


2. The Sale Terms

The purchase or attempted purchase by you of products on genysisx.co website is subject to these sale terms.

2.1 Orders may only be placed on the genysisx.co website for personal use and not for resale. Any resale or distribution of GenysisX products purchased on genysisx.co website is strictly prohibited.

2.2 GenysisX reserves the right to cancel any order placed by a customer in its sole discretion and without liability.

2.3 All offers of products as they are displayed on the genysisx.co website are subject to availability. GenysisX reserves the right to change the items proposed on the genysisx.co website at any time and without notice. We attempt to provide information about the availability of products at the time of the order, but at times errors may exist, including when simultaneous orders of the same product are being placed by several customers. If a product is not available after you place your order, we will notify you and you can decide if you would like to substitute an item or cancel your order. If you choose to cancel your order, any amounts already charged will be refunded. GenysisX shall not be liable if products are unavailable.

2.4 Minor differences in colour and other variations in products may occur due to technical restrictions of colour reproduction on your computer equipment. GenysisX shall not be liable for these variations. 

2.5 Once your order is submitted for processing it may not be amended or cancelled except pursuant to the conditions provided for herein or pursuant to applicable law. Placing an order confirms your acceptance of the sale terms. Once an order is placed you will receive an order summary via email.

2.6 The pricing for all GenysisX products on the genysisx.co website are in Malaysia Ringgit (MYR). GenysisX reserves the right to modify the prices of products offered on the website at any time without prior notice. You will be charged the prices displayed on the genysisx.co website at the time your order was confirmed provided the goods ordered were available at this time. GenysisX reserves the right not to accept or to cancel your order in our sole discretion for any reason without liability, including if the products are not available, are incorrectly priced or are otherwise incorrectly described.

2.7 You are required to pay for any order placed on the genysisx.co website immediately upon confirmation of your order. Your order will only be processed for shipment once we have verified your payment method and received authorization to process your payment. All orders are payable in MYR rate. We accept the following payment methods:

Mastercard, Visa, American Express , Discover, Union Pay, PayPal, online banking as well as eWallet such as Boost and vcash.

2.8 We will deliver to the address indicated by you within Malaysia and Singapore. During the ordering process, we will inform you of the time required for delivery and the various forms of delivery options may not be available or may take longer. Some products may be subject to delivery delays. 

2.9 You may return any product ordered on the genysisx.co website for exchange within seven (7) calendar days from the delivery date. Returned products must be in unworn, unaltered, unwashed and in sellable condition, with all tags attached and in its original packaging. You may exchange the product for another item of equal or greater value. Item may only be exchanged once.

Your exchange will  be processed as soon as the product you have returned is inspected by us and it is confirmed that it fits within our return policy. Please be advised that return costs will be borne by the customer unless the reason for return is damaged merchandise or an incorrectly processed order. GenysisX reserves the right to deny any returns or exchanges if the items do not meet the policy requirements, or have been returned beyond the return/exchange period of 7 calendar days.

Please ship the return to:

Genysis All Evento Sdn Bhd (GenysisX)

C-5-35, CENTUM @ Oasis Corporate Park,

No.2, Jalan PJU 1A/2, Ara Damansara 47301,

Petaling Jaya, Selangor, Malaysia.


3. Use of the Website

3.1 Use of the genysisx.co website is subject to these use terms. By using the genysisx.co website you agree to comply with, and be bound by, the use terms.

3.2 The genysisx.co privacy policy governs the use of any personal information that you provide to GenysisX on this website or is otherwise collected through your use of the website.

3.3 The genysisx.co website is not intended for those under the age of 18. By using the website you agree that you are 18 years of age or older.

3.4 Without limiting the terms of the privacy policy, you acknowledge and agree that GenysisX may preserve any transmittal or communication by you with GenysisX through the website or Customer Service, and may also disclose such data if required to do so by law or GenysisX determines that such preservation or disclosure is reasonably necessary.

3.5 The genysisx.co website and material on the genysisx.co website are the exclusive property of GenysisX. You may not reproduce by any means or process (except as expressly provided by GenysisX), in whole or in part, distribute, publish, transmit, create derivative works based on, modify or sell any material contained on the genysisx.co website.

All GenysisX related marks and logos, whether registered or not registered, displayed on the genysisx.co website, as well as the domain name “genysisx.co,” are and will remain the exclusive property of GenysisX. Any reproduction, distribution, transmission, modification, or use of any GenysisX trademark for any purpose is prohibited.

3.6 You may not remove any copyright, trademark or other proprietary notice contained on the genysisx.co website or any content contained therein.

3.7 You may not use the website for any purpose that is unlawful or prohibited by these use terms, or to solicit the performance of any illegal activity or other activity which infringes the rights of GenysisX or others.

3.8 If you choose to open an account, you are entirely responsible for maintaining the confidentiality of the information for your account. You agree to notify GenysisX immediately of any unauthorized use of your account or password, or any other breach of security. You may be held liable for losses incurred by GenysisX or any other user of or visitor to the website due to someone else using your account as a result of your failing to keep your account information secure and confidential access to your account may be terminated or suspended in our sole discretion.


 4. Miscellaneous

4.1 If you have any questions or comments about the Website or the GenysisX Terms and Conditions or in the unlikely event that you wish to make a complaint please do not hesitate to contact our Customer Service by clicking here.

Alternatively, you may also write to us using the following address:

Genysis All Evento Sdn Bhd (GenysisX)

C-5-35, CENTUM @ Oasis Corporate Park,

No.2, Jalan PJU 1A/2, Ara Damansara 47301,

Petaling Jaya, Selangor, Malaysia.

Call : +6018-7706859

4.2 The GenysisX Terms and Conditions shall be governed by the laws of Malaysia and shall be under the exclusive jurisdiction of the Courts of Malaysia.